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Agile Coach

  • Location: Quarry Bay
  • Sector: Banking Operations
  • Salary: Negotiable
  • Job type: Permanent
  • Date posted: 15/07/2020
  • Job reference: CN 15/07-15

  • Provide coaching and support to the Agile Centre of Excellence
  • Establish a mature and effective environment where the team is able to live up with the Agile values and principles that enables the team to follow the agreed processes and practices
  • Influence and ensure a good relationship is built across the teams and product owner
  • Host Agile workshops with business unit to facilitate a constructive and effective discussion, decision-making process and conflict resolution
  • Able to understand business decision and product owners' needs to facilitate a clear communication for the team to deliver effective process flow


  • 5+ years experience using Agile practices to deliver products and services
  • 5+ years training and coaching enterprises and teams in using Agile ways of working
  • 5 years leading Agile transformations using Agile-at-Scale methodologies

Nice to have:
  • Development and/or FSS experience
  • SAFe 4.0+ Program Consultant Certification
  • Other certifications such as SPCT, ICAgile, ICP-ACC, PMI-ACP, CSM, CSP, CEC, PSM, PAL 
Required Experience:
  • Developed ability to advise C-Level leadership on Agile transformations and business alignment with an intentional focus on building self-sufficiency
  • Planned and led Agile coaching engagements, including Agile at Scale methodologies
  • Aligned and improved communication, processes and efficiency of the business, senior leadership, Product Owners, UX, DevOps and technical Agile teams
  • Created an Agile vision/mission to ensure the work being done has a clear purpose, clear boundaries/scope, clear metrics based on business impact rather than deliveries. Ensured this vision is clear to everyone involved (teams, customers, stakeholders).
  • Worked with managers to ensure that the right people and teams are available at the right time to maximize the velocity and chance of success
  • Ensured that the organization focuses on achieving the highest possible business impact with the lowest possible effort and output
  • Ensured that waste and impediments are visualized, prioritized, and systematically removed
  • Ensured that decisions are made in a just-in-time manner and by the people who have the best insight into the matter, decentralized whenever possible
  • Provided visual status and progress using big pictures, dashboards, and other visual management tools to optimize the workflow throughout the organisation
  • Managed risks throughout the projects, thereby reducing the risk of a big failure at the end
  • Managed a cross-cultural and cross-functional collaborative team
  • Guided the organization on adopting agile and assessed their maturity and areas for improvement
  • Provided inputs into development of agile for business learning materials that are not currently available
  • Provided coaching to new Agile Coaches and Product Managers beyond initial training so they can then be positioned to model and help others in their business areas, learn and apply these roles
  • Provided coaching to leadership, executives in business areas both within the adopter teams and beyond in order to build understanding around the mindset, behaviours and role they play in agile ways of working
  • Provided coaching and support to the Agile Centre of Excellence
  • Actively engaged in communication channels between the Business Area adopter teams and the Agile Centre of Enablement

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